Compliance & Ethics Program

Laurel Health Care Company (LHCC) and its facilities are firmly committed to a high standard of ethics, integrity, professionalism, and compliance, as reflected in our Code of Conduct.  We expect our associates, contractors, and vendors to abide by the Code of Conduct when performing their jobs and duties. 

Laurel Health Care Company has a comprehensive Compliance & Ethics Program, under the direction of the Laurel Compliance Officer, to ensure and monitor our organization's compliance with state and federal regulations, LHCC Policies, and the Code of Conduct.  The cornerstones of our Compliance Program are the development of standards and policies, ongoing education, auditing, and monitoring functions.  In addition, our program includes a Compliance & Ethics Hotline to communicate compliance concerns directly or anonymously, and LHCC prohibits retaliation against those who raise compliance concerns.

Laurel Health Care Company would like to announce that we have hired ComplianceLine, a third-party help line provider contracted to answer our corporate compliance and ethics hotline.  If you have discussed concerns with the facility administrator or director of nursing and your concerns are not resolved, please let our company know.  Our Compliance and Ethics Hotline is available 365 days a year and 24 hours a day.  This company does not trace or record calls and does not have caller identification.

We hope you will continue using your established methods of reporting issues and concerns whenever possible.  You may remain anonymous, or you may choose to identify yourself.  Regardless of your decision, your information will be documented and investigated.  The toll-free number for ComplianceLine is the same toll-free number posted on facility posters. 

If you have a compliance or ethical concern, don't hesitate to call us at 833-LAUREL1 (833-528-7351) or click on the link below to complete the Laurel Concern Form.  Concerns may also be emailed to or mailed to:

Chief Compliance Officer
Laurel Health Care Company
8181 Worthington Rd
Westerville, OH 43082

Phone: 833-528-7351
Fax: 614-794-8772

Thank you,

Mary Lynn Rodgers
Chief Compliance Officer



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